Ryan Hessler

Hello! I am an IT professional with a B.S. in Computer Science with a Business emphasis, currently working at Montana Technological University as a Computer Support Specialist. I have experience in multiple IT areas such as web design and development, desktop support, and help desk support.

Work Experience

Computer Support Specialist III

Montana Technological University

Aug. 2022 - Present

  • Acted as the primary Computer Support Specialist for all non-academic departments of the university (Enrollment Services, HR, Payroll, Office of the Chancellor, Athletics, etc.).

  • Managed inventory and upkeep of 500 computers, 60 printers, and A/V equipment for 15 conference rooms.

  • Designed & implemented multimedia conference room setups including audio mixers, amplifiers, microphones, projectors, Smart Boards, video conferencing equipment, and discrete cable routing.

IT Help Desk Technician/Intern

Montana Technological University

Aug. 2021 - Aug. 2022

  • Digitized campus forms and their respective workflows/routing with Etrieve digital forms and extended their functionalities with JavaScript, KnockoutJS, and jQuery.

  • Campus-wide support (password resets, spam/phishing emails, etc.)

  • Created the IT Help Desk’s current internal web interface with links to administrative tools.

Web Designer/Owner

Foxabella Web Designs (foxabella.com)

2018 - Present

  • *Currently spend less than 5 hours a month on my business, just maintaining/periodically updating a few sites for continuing clients.

  • Managed business finances/tax obligations as an S corporation with employees (I no longer employ others).

  • Designed & built websites with WordPress + HTML/CSS/JS for custom requests (stores, donation forms, etc.).

My Projects

Home File Server

Technologies:

Ubuntu Linux
File Cloud - Community Edition
Cloudflare Zero-Trust ("Cloudflared")

Montana Weather Planner

Technologies:

HTML/CSS/JS
PHP
MySQL & phpMyAdmin
National Weather Service API